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Context Help

If you get lost inside our hosting Control Panel, the very first thing you should do is click the Help button, which is present on each page. A popup will show up. It contains thorough info about all the operations that you can perform on the given page. Each pop-up menu shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a vast assortment of instructional video clips describing how to work with our web hosting Control Panel. They're made for those of you who would like to see how things are being done rather than only reading articles. In this way, anyone can quickly get to know our Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you are looking for, have a glance at our comprehensive Frequently Asked Questions database, which contains questions asked by actual people and provides real solutions. We constantly "revamp" our Frequently Asked Questions section with new Q&A's in order to embrace all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions section either, you can get in touch with our fantastic team of support engineers available 24/7 and eager to assist you with any question. Each trouble ticket you submit will be answered within one hour (the average support ticket response time is only 20 minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 301078

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com